Frequent questions

Do you need help. Check our frequently asked questions or get in touch with us through the channel of your choice.

Depending on the structure, type of printing, volume and quantity of production processes in which the product intervenes, is the shipping time, the sales advisor will be able to confirm you according to your request.

From Guadalajara, Jalisco, Mexico.

We have a technical service department that will be in charge of reviewing any quality issue for which the return is requested.

We have local and national shipments.

We have a Customer Service department, who will promptly follow up on your orders and keep you informed of the productive progress.

It is reviewed with the sales consultant. Shipping terms are negotiated by the sales department once you contact us.

Send email to your sales and customer service advisor for timely follow-up.

The shipping data is reviewed with the customer before any shipment. To ensure that the destination is correct.

It depends on the requested product, so we invite you to contact our advisers.

Our technical service department will review the issue.

Contact our customer service and technical service department.

The technical service will give the necessary indications.

Through customer service you can check the status of your order at any time.

The Customer Service department will notify any delay in the shipment, in order to contain any possible problema.

 Dolar (USD) y Peso mexicano (MXN).

As long as the product has not entered the production process.

We have office hours from Monday to Friday from 9:00 am to 5:30 pm. and Saturdays from 9:00 am to 12:00 pm.

Contact us through the channel of your preferences. A sales consultant will help you with your request.